updated February 17, 2022
The present confidentiality policy defines and informs you of the way in which the gîtes "Les Terrasses" use and protect the information that you transmit to it, in particular, when you (hereinafter the "User") use the present site accessible from the following URL: https://www.gites-les-terrasses.com (hereinafter the "Site").
In such a case, the date of its update will be clearly identified at the top of the present policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to consult this privacy and cookie use policy regularly in order to be aware of any changes.
In general, it is possible for the User to visit the Site without communicating any personal information about him/her. The User is therefore under no obligation to transmit this information to Gîtes "Les Terrasses".
Nevertheless, in case of refusal, the User may not be able to benefit from certain information and/or services that you have requested. In this respect, Gîtes "Les Terrasses" may in some cases ask the User to provide his/her surname, first name, postal address, e-mail address and telephone number (hereinafter "Personal Information"). By providing this information, the User expressly accepts that it will be processed by "Les Terrasses", for the purposes indicated in point 2 below and for the purposes summarised at the end of each form on the Site.
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and with the French Data Protection Act of 6 January 1978, as amended, the gîtes "Les Terrasses" informs you of the following points:
1- Identity of the data controller
The person in charge of the treatment is the gîtes "Les Terrasses"
14 rue Basse - 30960 Saint-Jean-de-Valériscle
Tel: +33 9 52 99 23 35
2- Purposes of the processing
The "Les Terrasses" gites are likely to process the User's Personal Information in order to :
(a) to provide the information or services requested by the User (in particular: reservation of stays and/or services, request for information or a quote, request for contact); and/or
(b) to collect information to improve the functioning of the Site, the offers and services provided by the gîtes "Les Terrasses" (in particular by means of cookies and/or usual tracers); and/or
(c) to communicate to the User various information concerning the activities, offers and services of "Les Terrasses"; and/or
(d) to inform the User of the various events, meetings, training courses and/or workshops offered by "Les Terrasses"
Only the gîtes "Les Terrasses" are recipients of the User's Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, with the exception of the subcontractors used by "Les Terrasses" (see point 7 below). Neither the gîtes "Les Terrasses", nor any of its subcontractors, market the personal data of the Users of its Site.
4- Conservation period
Your Personal Information is kept by the gîtes "Les Terrasses" only for the time corresponding to the purposes of the processing as indicated in I.2 above. This data is stored for a period of 5 years after the last contact of the User.
5- Data Protection Rights
You have the following rights concerning your Personal Information, which you may exercise by writing to us at the postal address or by e-mail to the contact details mentioned in point I.1.
Right of access and communication of data You have the right to access your Personal Information. However, because of the obligation of security and confidentiality in the processing of personal data that is incumbent on the gites "Les Terrasses", you are informed that your request will be processed provided that you bring proof of your identity, in particular by producing a scan of a valid identity document (in case of request by mail via our email address bienvenue[at]gites-les-terrasses. com) or a signed photocopy of a valid identity document (in the case of a written request). The "Les Terrasses" gites inform you that they will be entitled, if need be, to oppose requests that are manifestly abusive (by their number, their repetitive or systematic nature). To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point I.1, you will find by clicking on the following link a model letter drawn up by the Commission Nationale de l'Informatique et des Libertés (hereafter "CNIL"): https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Right to rectify data
Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you which may be inaccurate, erroneous, incomplete or obsolete. You may also define general and specific directives concerning the fate of your personal data after your death. Where applicable, the heirs of a deceased person may require that the death of their relative be taken into account and/or that the necessary updates be made. To help you in your approach, particularly if you wish to exercise your right to rectification on your own behalf or on behalf of one of your deceased relatives, by means of a written request to the postal address mentioned in point I.1, you will find a model letter drawn up by the CNIL by clicking on the following link: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Right of opposition
The exercise of this right is only possible in one of the following two situations: - When the exercise of this right is based on legitimate reasons ; - or when the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes. To help you in your approach, particularly if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point I.1, you will find a model letter drawn up by the CNIL by clicking on the following link: https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet
6- Response time
Les Gîtes "Les Terrasses" undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed one month from receipt of your request.
7- Authorised service providers and transfer to a third country
The gîtes "Les Terrasses" inform you that they have recourse to authorised service providers to facilitate the collection and processing of the data that you have communicated to them, in particular for the reservation (elloha.com) and payment (stripe.com) procedures.
Les Gîtes "Les Terrasses" have previously ensured that its service providers have implemented adequate guarantees and comply with strict conditions regarding confidentiality, use and data protection. In particular, vigilance has been exercised regarding the existence of a legal basis for any transfer of data to a third country.
8- Complaint to the competent authority
If you consider that "Les Terrasses" does not respect its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.
9- Place of storage of data and security
The hosting servers on which "Les Terrasses" gîtes process and store the databases are those of the company :
Gandi SAS 63, 65 Boulevard Massena 75013 Paris France SIRET 423 093 459 00042 Telephone: +33170377661 Fax: +33170377860
Les Gîtes "Les Terrasses" undertake not to transfer data outside the European Union.
1- General information on the cookies present on the website www.gites-les-terrasses.com
Les Gîtes "Les Terrasses", as publishers of the Website, may install a cookie on the hard disk of your terminal (computer, tablet, mobile phone, etc.) in order to guarantee you a smooth and optimal navigation on the Website. Cookies" are small text files of limited size that enable us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.
The information collected through cookies does not in any way identify you by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except when "Les Terrasses" has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know.
2- Setting your cookie preferences
You can accept or refuse the deposit of cookies at any time. When you first connect to the Site, a banner briefly presenting information on the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the Site (by loading a new page or by clicking on various elements of the site, for example), you accept the deposit of cookies on your terminal.
Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.
a. Cookies exempt from consent In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalising your interface. These cookies are fully subject to the present policy insofar as they are issued and managed by "Les Terrasses".
b. Third-party cookies requiring your prior consent
This requirement concerns cookies issued by third parties and which are qualified as "persistent" in that they remain in your terminal until they are deleted or their expiry date. As such cookies are issued by third parties, their use and storage are subject to their own privacy policies. This family of cookies includes audience measurement cookies (to which "Les Terrasses" does not have recourse), advertising cookies (to which "Les Terrasses" does not have recourse), cookies allowing the reading of videos (Youtube, Vimeo, Dailymotion...) as well as social network sharing cookies (in particular from Facebook, Twitter, Instagram, LinkedIn...).
Audience measurement cookies establish statistics concerning the attendance and use of various elements of the website (such as the content/pages you have visited). This data helps to improve the ergonomics of the Website.
Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the Website, in particular by means of a sharing "button" depending on the social network concerned.
3. There are various tools available to you for setting cookies
Most Internet browsers are configured by default so that the deposit of cookies is allowed. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or that only some of the cookies are accepted or rejected depending on their sender.
CAUTION: We draw your attention to the fact that refusing the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or features of the Site. Where applicable, the "Les Terrasses" cottages decline all responsibility for the consequences linked to the deterioration of your browsing conditions which occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences cannot constitute damage and you cannot claim any compensation for this.
Your browser also allows you to delete existing cookies on your terminal or to inform you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you will lose all the benefits provided by the cookie.
4. The settings of your Internet browser
Each Internet browser has its own settings for managing cookies. To find out how to change your cookie preferences, you will find below the links to the help needed to access your browser's cookie menu:
Chrome: https://support.google.com/chrome/answer/95647?hl=fr Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11 Opera: http://help.opera.com/Windows/10.20/fr/cookies.html Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR
For more information on cookie management tools, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
5. Lifetime of cookies
Cookies are deposited on the user's terminal for a maximum period of 13 months from the date of the user's consent.